Director, Field Access
Remote
Full Time
Market Access
Experienced
The Company:
It’s not often you get the chance to make a real impact on the lives of others, while expanding your own possibilities. You’ll find that rare opportunity at PharmaEssentia. Join us, and let’s transform lives, together.
PharmaEssentia Corporation is a rapidly growing biopharmaceutical innovator. We are leveraging deep expertise and proven scientific principles to deliver effective new biologics for challenging diseases in the areas of hematology and oncology, with one product approved and a diversifying pipeline. We believe in the potential to improve both health and quality of life for patients with limited options today through the combination of rigorous research and innovative thinking.
Founded in 2003 by a team of Taiwanese-American executives and renowned scientists from U.S. biotechnology and pharmaceutical companies, today we are listed on the Taiwan Stock Exchange (TWSE: 6446) and are expanding our global presence with operations in the U.S., Japan, Singapore, South Korea, and China, along with a world-class biologics production facility in Taichung.
Key Responsibilities
Performance Management
Process, System Optimization & Innovation
HCP Account Engagement
Internal Meetings & Cross-Functional Collaboration
Qualifications
Required
Preferred
Competencies
This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it.
The expected salary range for this position based on greater Boston, MA location is $240,000-$270,000. Actual salary pay will be based on multiple factors, including geographic location, experience, qualifications, and other job-related factors permitted by law.
Benefits of working with our team:
PharmaEssentia USA strives every day to improve the lives of patients as well as our employees. As a valued member of PharmaEssentia USA, you will enjoy the following benefits:
EEO Statement:
At PharmaEssentia USA, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, pregnancy (including childbirth and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. PharmaEssentia USA believes that diversity and inclusion among our team are critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
PharmaEssentia does not accept unsolicited agency resumes. Staffing agencies should not send resumes to our HR team or to any PharmaEssentia employees. PharmaEssentia is not responsible for any fees related to unsolicited resumes from staffing agencies.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
It’s not often you get the chance to make a real impact on the lives of others, while expanding your own possibilities. You’ll find that rare opportunity at PharmaEssentia. Join us, and let’s transform lives, together.
PharmaEssentia Corporation is a rapidly growing biopharmaceutical innovator. We are leveraging deep expertise and proven scientific principles to deliver effective new biologics for challenging diseases in the areas of hematology and oncology, with one product approved and a diversifying pipeline. We believe in the potential to improve both health and quality of life for patients with limited options today through the combination of rigorous research and innovative thinking.
Founded in 2003 by a team of Taiwanese-American executives and renowned scientists from U.S. biotechnology and pharmaceutical companies, today we are listed on the Taiwan Stock Exchange (TWSE: 6446) and are expanding our global presence with operations in the U.S., Japan, Singapore, South Korea, and China, along with a world-class biologics production facility in Taichung.
Position Summary
The Director, Field Access is a senior leader responsible for driving patient access across a complex payer, specialty pharmacy, and provider landscape. This individual provides performance leadership, process optimization, and strategic guidance to the Field Access Manager team while serving as a critical connector between field execution and home office strategy. The Director partners deeply with Market Access, field sales, Medical Science Liaisons (MSLs), Marketing, and internal operations to remove patient access barriers, align cross-functional priorities, and build scalable systems that support team effectiveness.
This role is ideally suited for a seasoned access professional with deep expertise in pharmacy benefit management, oncology, and/or rare disease — someone who understands the nuances of prior authorization, specialty pharmacy channel management, and HCP office engagement at an advanced
level.
Key Responsibilities
Performance Management
- Serve as a lead resource for Field Access Manager performance, partnering with the Senior Director to set KPIs, monitor metrics, and identify coaching opportunities
- Conduct regular field rides and co-travels (~75% travel) to assess Field Access Manager effectiveness, provide real-time feedback, and model best-in-class HCP engagement
- Support onboarding, ongoing development, and performance improvement initiatives for Field Access Managers
- Analyze individual and team performance data to identify trends, gaps, and opportunities; present findings with actionable recommendations to leadership
- Contribute to performance review processes, including goal-setting frameworks and developmental planning for Field Access Managers
Process, System Optimization & Innovation
- Identify inefficiencies in field access workflows and lead cross-functional efforts — in close partnership with internal operations teams — to design and implement scalable process improvements
- Serve as a subject matter expert and champion for CRM platforms, access tracking tools, and reporting systems (e.g., Salesforce, Veeva, or equivalent)
- Develop and refine standard operating procedures (SOPs), field tools, and training resources to ensure consistency and compliance across the team
- Partner with operations and analytics teams to enhance data infrastructure supporting field activity reporting, account tiering, and pull-through tracking
- Evaluate and pilot new tools, technologies, or workflows that improve team productivity and patient access outcomes
- Proactively assess and integrate AI-enabled tools and technologies to optimize field team performance, including predictive account targeting, automated reporting, HCP engagement analytics, and workflow automation — serving as a champion for responsible and compliant AI adoption within the field access function
- Anticipate and prepare the team for future product launches, market access landscape shifts, and evolving payer dynamics — including formulary changes, policy developments, and competitive access events — ensuring the Field Access Manager team is trained, equipped, and strategically positioned well in advance of market changes
- Monitor the external market access environment on an ongoing basis, synthesizing payer, policy, and competitive intelligence to inform field readiness planning and proactively surface strategic implications to senior leadership
HCP Account Engagement
- Maintains a ~75% field presence to conduct field rides, coach the Field Access Manager team through live account interactions, and model best-in-class HCP engagement
- Serves as an escalation point for complex access challenges including prior authorization denials, specialty pharmacy delays, and coverage disputes across the team's portfolio of accounts
- Engages with internal Patient Access and Payer teams as needed to support resolution of complex patient-specific access issues
- Reinforces compliant, value-added HCP interactions consistent with company policy and industry standards
Internal Meetings & Cross-Functional Collaboration
- Represent the Field Access team in internal planning meetings, brand strategy sessions, and market access forums, serving as the voice of the field for access-related priorities
- Build and sustain strong working partnerships with Market Access colleagues (Payer Relations and Patient Access) to ensure field execution is aligned with payer strategy, coverage wins, and formulary developments
- Collaborate closely with field counterparts — including Sales, Medical Science Liaisons (MSLs), and field Marketing — to coordinate account-level strategy, share access intelligence, and deliver a cohesive customer experience across functions
- Prepare and deliver field intelligence, account-level insights, and access barrier analyses to internal stakeholders, ensuring home office teams have ground-level visibility to inform strategy
- Partner with the Patient Access team within Market Access to align on patient support program execution, copay and financial assistance programs, and patient journey optimization
- Collaborate with Trade & Distribution to align on channel strategy, specialty pharmacy network management, and product access execution
- Serve as the primary liaison between the Field Access team and Marketing to ensure the field has the strategic assets, tools, and resources needed to effectively engage accounts, educate HCPs on the access process, and support patient initiation — providing ongoing field feedback to Marketing to inform content development and ensure materials reflect real-world access dynamics
- Contribute to national and regional meeting planning, including agenda development, training content, and field communications for Field Access Managers
- Act as a primary liaison between Field Access Managers and home office leadership, translating strategic priorities into actionable field execution and surfacing field feedback to senior leadership
Qualifications
Required
- Bachelor's degree required; advanced degree (MBA, PharmD, MPH, or equivalent) preferred
- 7–10+ years of experience in pharmaceutical/biotech Market Access, Reimbursement, or Field Access
- Deep expertise in pharmacy benefit management, including specialty pharmacy operations, prior authorization processes, step therapy, and formulary management
- Direct experience in oncology and/or rare disease therapeutic areas, with a strong understanding of the complex patient access and treatment initiation challenges inherent to these spaces
- Demonstrated ability to lead, coach, and develop field-based teams, formally or informally
- Proven track record of identifying systemic access barriers and driving cross-functional solutions
- Proficiency in CRM and field reporting platforms (Salesforce, Veeva, or similar)
- Ability to travel approximately 75% of the time, including field rides, customer engagements, and internal meetings; must reside within 50 miles of a major hub airport to support national travel demands
Preferred
- Prior experience effectively leading and developing field-based reimbursement or access teams in a formal director or senior leadership capacity
- Strong working knowledge of hub services, copay assistance programs, and patient support ecosystems in specialty/rare disease
- Demonstrated experience working with specialty distributors and limited distribution drug (LDD) networks
- Strong executive presence with the ability to communicate compellingly to both field teams and senior leadership
Competencies
- Strategic Thinking — Connects field-level insights to broader access and commercial strategies
- Leadership & Influence — Drives team performance and culture without requiring direct authority
- Analytical Rigor — Uses data to inform decisions and optimize field activities
- Execution Excellence — Translates strategy into disciplined, accountable field action
- Relationship Building — Cultivates trusted partnerships with HCPs, internal stakeholders, and cross-functional teams
- Adaptability — Thrives in dynamic, fast-paced specialty/rare disease environments
- Innovation Mindset — Actively seeks and champions new technologies, including AI-enabled tools, to drive team efficiency and access outcomes
- Forward-Looking Agility — Anticipates market shifts, launch readiness needs, and evolving payer dynamics, positioning the team to act proactively rather than reactively
This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it.
The expected salary range for this position based on greater Boston, MA location is $240,000-$270,000. Actual salary pay will be based on multiple factors, including geographic location, experience, qualifications, and other job-related factors permitted by law.
Benefits of working with our team:
PharmaEssentia USA strives every day to improve the lives of patients as well as our employees. As a valued member of PharmaEssentia USA, you will enjoy the following benefits:
- Comprehensive medical coverage
- Dental and vision coverage
- Generous paid time-off
- 401(k) retirement plan with competitive company match
- Medical & Dependent Care Flexible Spending Account
- Up to $150 monthly cell phone reimbursement
- Employee Assistance Program
- Free parking
EEO Statement:
At PharmaEssentia USA, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, pregnancy (including childbirth and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. PharmaEssentia USA believes that diversity and inclusion among our team are critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
PharmaEssentia does not accept unsolicited agency resumes. Staffing agencies should not send resumes to our HR team or to any PharmaEssentia employees. PharmaEssentia is not responsible for any fees related to unsolicited resumes from staffing agencies.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
At PharmaEssentia, our goal is to treat as many people with cancer as possible. That means challenging the status quo with better science that leads to better lives. By joining our team, you will not only expand your own possibilities, but you will contribute to expanding options for people with cancer.
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